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  • How to sync domain password with Trend Micro

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  1. Login to Full Disk Encryption with your old password.

  2. You will be prompted to login again at the Windows login screen.  Enter your new password at this screen.

  3. Once logged in, Start by right clicking the start button Windows Icon Image Added in the lower left and choose 'File Explorer'

  4. Navigate to the file C:\Program Files\Trend Micro\Full Disk Encryption
    To get to this file click on 'Local Disk (C:)' , 'Program Files' , 'Trend Micro' , 'Full Disk Encryption'

  5. Double click on 'SyncPassword' then input your username and new password.

  6. Press 'continue

    Your new password should now be synced with your laptop.