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General Overview

The SUNY Delhi Learning Management System (LMS) or Virtual Learning Environment (VLE) is known as "Vancko Hall". Vancko Hall is integrated with Delhi's Student Information System (Banner). This allows all courses and corresponding enrollments to automatically appear in Vancko Hall.

Vancko Hall Technical Recommendations

  • Please begin by using the Vancko Hall Browser Check to make sure your internet browser is OK to use with Vancko Hall. (Totally unsupported browsers include Safari and Opera.) More info about browsers can be found below.
  • At least 4GB of RAM

  • Windows 7 or OSX 10.6 or greater

  • an Ethernet port or WiFi

  • Internet connection speed of 1.0 Mbit/sec or greater

  • Screen resolution of at least 1024 x 640

  • Mozilla Firefox

  • Microsoft Office (Microsoft Word, Excel, and PowerPoint)

  • Flash Player and/or Quicktime

Known/Documented Browser Issues

Mozilla Firefox 

Mozilla Firefox's settings protect users from viewing mixed content, though this content is not necessarily harmful.  Usually this protection results in the inability to view an embedded image or video in Vancko Hall.

To view all of a webpages content, see the following instructions:

  1. Click the shield icon to the left of the address bar
  2. Click the drop-down arrow to view the warning
  3. Click the "Disable Protection on This Page" button
  4. All content on the Vancko Hall page will now be visible


Internet Explorer

Users report repeatedly seeing a message "Do you want to view only the webpage content that was delivered securely?"

Here are directions for how to turn off the secure/nonsecure warning in Internet Explorer 9 (note: it turns the warning off for all websites, not just Vancko Hall).

  1. Go to the top right of your browser and click on and select Internet Options.
  2. Click on the Security tab
  3. Click on the Custom Level button at the bottom
  4. In the Security Settings dialog box, scroll to the Display mixed content setting in the Miscellaneous section, and then click Enable.
    • Disable--you will not see the message anymore, nor will the nonsecure items be displayed
    • Enable--you will not receive the message anymore, and the nonsecure items will be displayed on the page
    • Prompt--you will receive the message everytime a website has both secure and nonsecure items on it (this is the current setting in the browser that causes you to receive the message every time).
  5. Once you have selected Enable, click on the OK button to close that window, and then click OK again to close the other window.
  6. You may need to close your browser and then reopen it to see the changes take effect

Pop-up configuration

Some of the Moodle courses use pop-up windows, and every quiz or exam within the Moodle system uses pop-ups, therefore you will need to disable pop-up blockers in your browser. If you attempt to take a quiz and nothing seems to happen, most likely you have some form of pop-up blocker working. Please note: in addition to allowing pop-ups in Firefox or Internet Explorer, you must also disable 3rd party pop-up blocker programs, such as CA Security Center, Norton 360, etc. in order to see quizzes.Some blockers may be turned off on Windows by right clicking an icon on the system tray, next to where the clock resides.

Firefox - PC

  1. Click the Menu Button  and choose Options. (Mac: Firefox > Preferences)
  2. Click Content panel.
  3. If Block pop-up windows is checked, then click Exceptions button to the right of the setting.
  4. Type
  5. Click Allow, click Close, click OK.

Internet Explorer 9's Built-In Popup Blocker

  1. Go to Tools: Popup Blocker. At this point you can either just turn the pop-up blocker off, or continue with the settings below.
  2. Select Popup Blocker Settings.
  3. For Address of Web site to allow, type
  4. Click the Add button.
  5. Click the Close button.
  6. Close and restart Internet Explorer.

Yahoo! Toolbar 

  1. Go to your Vancko Hall course
  2. Click the Yahoo! Toolbar Pop-Up Blocker button.
  3. Click Always Allow Pop-Up From...
  4. Click
  5. Click the Allow button.
  6. In response to the Always allow pop-ups from dialog box, click the OK button.
  7. Click
  8. Click the Allow button.
  9. In response to the Always allow pop-ups from dialog box, click the OK button.
  10. Click the Close button.

Google Toolbar

  1. Go to your Vancko Hall course.
  2. Once you have entered the course, in the Google Toolbar click the  which shows the number of pop-ups that have been blocked. The button will now say "Popups okay."
  3. Click the link for the pop-up window you would like to see


Cookie Configuration

Cookies are files often set by websites in your browser to record certain information about your visit to a website. For example, cookies can be used on to remember your username the next time you visit, or to keep track of if you are logged in or not. You will not be allowed to enter Vancko Hall unless your browser accepts "cookies" for

How to enable cookies in your browser:

Mozilla Firefox:

  1. Click the Menu Button  and choose Options (Mac: Firefox > Preferences)
  2. Select the Privacy panel
  3. Under History, select "Use custom settings for history
  4. Either: check "Accept cookies from sites" OR click on Exceptions and enter and click Allow and close the window (Mac: Either choose "Remember history" or "Use custom settings for history" and check "Accept cookies from sites" or click the "exceptions" button and enter and click "allow" and close the window)

Internet Explorer 7/8/9 :

  1. Open Internet Explorer.
  2. Click on the  menu.
  3. Select 'Internet options'.
  4. Select the 'Privacy' tab.
  5. Move the slider to Medium.
  6. Click 'OK'.
  7. Close Internet Explorer to save changes.

Viewing Videos

In most cases information in videos will be provided in other forms - such as text and still images. For those who prefer to view videos, you need either:

Generally, Flash videos (such as on YouTube) will play more quickly and on more systems, but may be more grainy or have less resolution. If Flash videos pause a lot while loading, it may be best to press play, then pause and let the video load for a while before proceeding. In most cases in Vancko Hall, embedded videos (which display and play right in a web page) are Flash.

Quicktime is a good alternative for higher quality videos (the file names end in .mov or .mp4) - however you may need to wait longer while the file downloads. In most cases, clicking to "download" a video links to the higher quality Qucktime version.

Online video, as witnessed with YouTube, Google Video, etc. is frequently smaller, grainier, and fewer frames per second than standard TV/DVD videos.

In many cases when viewing a video online - since they are large and require a lot of bandwidth, you may need to let the video download for several minutes before proceeding to watch it. This can be done by clicking Play, then pausing right away, and letting it load while you do something else in another browser window or tab.

Listening to Audio Files

Your instructor may include audio files in your course. There are many different types of audio files on the internet, and many players and plugins that handle the playing of these files. For Windows PC users, the Windows Media Player will handle most of these file types (MP3, AIF, WAV, WMA). You may also need the RealPlayer for certain file types (RA, RM, RAM). For Mac users, iTunes/Quicktime will handle most of these file types, but you may also want to download Flip4Mac WMV plugin, which will play Windows Media files on a Mac.