In order to provide the Delhi Community with access to self help and support, CIS and various campus departments have created training and tutorials for the enterprise applications supported by CIS. Please feel free to review these materials and, if you find specific information missing, make a comment requesting your needs.
Online Services
Argos
Asset Management Platform (AMP)
Banner
- What is Banner?
- How to install banner from the network
- Banner - Login
- Banner - Password Change
- Banner - Job Submission
- Cool Query Compatibility View
- Java Version 6 Update 19 and above
- How to clear your Java cache
- Ellucian Hub accounts
Bronco Web
Classroom Technology
- Sanford HallSmartrooms
- Laptop to LCD TV screen
- Laptop to Smartboard
Cool Query
Confluence
- Knowledge Base and Enterprise Wiki (Confluence)
- How to get a new plugin installed in Confluence
- How to change your Confluence password
DELHI-SECURE Wi-Fi
- Email setup on mobile devices
- How to create a Distribution list using Outlook client
- How to share an Outlook Calendar
- SPAM - Email Rule Setup
- Send an email to entire class
- Shared Mailbox Setup
- How to Delete an auto-complete address in Outlook
- Setup Mail App on an Apple device
Help Desk Services
Jabber
Lyris List Manager (Mass Email)
- What is Lyris?
- Lyris List - Adding Many Members (from a file)
- Lyris List - Adding Members
- Lyris List - Remove Members
- Lyris List - Sending Messages
Microsoft Teams
Microsoft Windows
OmniUpdate
- WebContent Management System
OneDrive
Password Help
- General Password Tips for better security
- Default Usernames and Passwords
- How to change password when it expires
- Password Management: Registering
- Password Management - Changing a Password
Personal Phone Calls from campus phone (or otherwise)
RAVE Mobile Safety Alerts
Shortcuts
Student Resources
Test Scoring with ZipGrade
Time and Attendance (HR)
Vancko Hall / Moodle
- Vancko Hall (Moodle)
- Moving Course Content
- Uploading Syllabus into Moodle
- Non-Secure Content / Videos Not Playing
- Making Your Course Visible / Course Settings
Zoom
Desktop Software and Instructions
Browser Tips
GoPrint
Microsoft PowerPoint
- Annotating your slides in Microsoft PowerPoint (see video)
- Editing and managing file size in Microsoft PowerPoint.
Network Drive
Network Printer
Software VPN - Cisco AnyConnect
Trend Micro Full Disk Encryption
Trend Micro OfficeScan
Hardware (Equipment)
Cisco VOIP Phone
- Cisco Unity Voicemail Instructions
- Cisco Phone Quick Guide
- Using the conference function on your office phone
Headset
Laptop
Loaner Equipment
OIAB - Office In A Box
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