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 Cisco Telephone Manual

How to Access Unity VM:

From Your Desk Phone:

• Press messages button on phone

• Enter Pin (Default pin: 246810)

• Then #

• Press:

1 - Listen to new messages

2 - Send a message

3 - Review old messages

4 - Change setup options

From Another Phone: (Adjuncts Start Here)

• Dial

On Campus – 4449

Off Campus – 746-4449

• Press * (Star)

• Enter Voicemail Box Extension

• Then #

• Enter Pin

• Then #

• Press:

1 - Listen to new messages

2 - Send a message

3 - Review old messages

4 -Change setup options

Change Setup Options:

• Press 4 at Main Menu

Change Greetings:

• Press 1 (System will state if Standard or Alternate greeting is currently used)

1 - Record this greeting

2 - Turn on/off alternate greeting

3 - Edit other greetings

4 - Hear all greetings

  • Change Pin (min. 6 digits):
    • Press 3 Then 1 •
  • Change Recorded Name:  
    • Press 3 Then 2

Use these keys anytime:

0 - Help

* - Cancel or back up

Voicemail to Email:

• If you would like to receive your voicemail in your email as a .wav (sound) file, please contact the Service Center/Help Desk

iDivert:

• When phone is ringing, press iDivert soft key

• Call goes directly to voicemail

While Listening to Message:

1 - Restart Message

2 - Save

3 - Delete

4 - Slow Playback

6 - Fast Playback

7 - Rewind message

9 - Fast-forward message

# - Skip to End of Message & Options

## - Skip to next message (Marks current as New)

After Listening to message:

1 - Replay

2 - Save

3 - Delete

4 - Reply

5 - Forward message

6 - Save as New

7 - Rewind message

9 - Play message properties

## - Skip to next message (Marks current as New)

Send a Message:

• Press 2 at Main Menu

• Speak message, Press # when done

• Enter destination extension, then #

• Name will play, Press # to confirm

# - Send

1 - Mark Urgent

2 - Return receipt

3 - Mark Private

4 - Set for future delivery

5 - Review

6 - ReRecord

7 - Add to message

91 - Add a name

92 - Review/Delete names

1 - Repeat

3 - Delete

7 - Previous name

9 - Next name

Forward All Incoming Calls:

• Press CFwdAll soft key

• Enter one of the below options:

• 4449 for Voicemail

• Extension (ex: 4000)

• 8 then number for LOCAL Off Campus

Cancel Forward All Incoming Calls:

• Press CFwdAll soft key

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