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Current Status

With the implementation of the new Delhi student email system (live@edu) in 2010, students could use the Sky Drive feature to set up e-portfolios. See more here.

Based on the below information, the decision was made to continue using Career Cruising for resume/portfolios. Lou Shields is the SUNY Delhi administrator. (http://www.delhi.edu/academics/learning_center/career_services/)

Background

Ambiguity surrounds the term "e-portfolio." Within higher education the term e-portfolio has been used relative to assessment, advisement, accreditation and a body of personal work. Looking at each of these it is important to recognize what the e-portfolio is to be used for (functionality): as a repository for student work to be used to highlight achievements, experience, skills (a graphic design portfolio, a collection of writings); a tool to be reviewed by students and their advisors to help identify a curriculum or courses by assessing previous course work (advisement); a forum for faculty to review, assess and comment on in-class work(assesment); collectively, a snapshot of student performance and outcomes within an academic program that can highlight success during accreditation, or; simply, a front end for an online resume.

Considering the above, it would therefore be appropriate to first determine the portfolio's role within the campus, its functionality (i.e. who will use the e-portfolio and how they will use it to achieve some desired outcome), rather then determine a specific feature-set that, because of its native functionality (features, work-flow, etc.), ultimately defines use.

Interested Parties

List of campus members who have shown interest in ePortfolios, who may be able to define business requirements, use case stories, and provide a product manager: Lou Shields, Dennis Callas, Deans,  Jim Lees, Peter Paluch, Bret Meckel, Amy Baeza, Jim Lees, Dave Krzyston, Monica Liddle, Peter Daempfle, Daniel Klossner, Robert Braathe, Lee Heron

Features/Functionality

Understanding the role of the ePortfolio at SUNY Delhi will enable critical features and functionality to be defined.

Key Questions:

  • How would it function differently from a standard web page?
  • What ways would it be used - by faculty? by students? by prospective employers?
  • How will "success" be measured for an ePortfolio initiative?

Use Case Stories:

What type of use case storieswould the following users tell? (What is a use case?) Please add below, or in comments at the bottom if you don't have edit rights on this page....

Students:

Case 1:

A student wants to have several online "resumés" to send to various prospective employers. Each resumé is unique and has a separate URL which can be sent to the prospective employers for viewing. Student would like to be able to limit who can see the various resumés. The student would like to be able to include formatted text, images, and media files such as audio, video, documents, presentations (PPT), etc.

Case 2:

A student submits an assignment to an instructor in Vancko Hall, and finds this assignment to be an exemplary piece of work to be added into a resume or portfolio for a prospective employer. The student clicks to add the assignment submissions directly from Vancko Hall into one of the ePortfolio resumés, without having to log into another system (single sign-on). The student would then like to be able to download portfolio elements up to one year after graduation.

Case 3:

Faculty:

Faculty Daempfle : A goal, for the liberal arts and sciences students, should be to develop an overall philosophy for their major career area -- perhaps even for their overall weltanschaung.  Therefore, a narrative philosophy, often lacking, would be a useful part of the portfolio in professional and personal terms.

Faculty Braathe:

Students in the Business and Technology BBA program at SUNY Delhi @ SCCC have very unique backgrounds from retail and hospitality to IT and human resources. Having a tool for them to showcase all of their achievementswhile separating them based on the type of employer will be invaluable.

Many students have difficulty laying out all the options in front of them. If they have a portfolio where they can lay out all their best work in one area, we as advisors can help them bring commonality to their very often eclectic careers.

For example, a student who has worked extensively on business plans and cases can display their best works on an e-portfolio, allowing potential employers or advisors to help the students use those works to frame out answers to interview questions, identify just what their unique skill set is, and identify opportunities for work that they may not have considered before.

Faculty Lees:

storytelling

  • student's within the pgm curriculum will use the e-portfolio to develop a resume to market themselves for annual internships (one required each year)
  • the students will be able to use more elaborate tools to demonstrate their previous work experiences within the golf industry and applicable university coursework to possible internship sites/future employers (picture, embedded video, or any other web tools)
  • this could also be a communication tool (wikki) that the student and potential employer may use to stay in touch throughout the application process

use case

  • we will promote and require the use of this e portfolio system through the career enhancement/internship prep components of our curriculum
  • after developing their eportfolio, the student should be able to make it easily accessible to employers (through email/link/wikki?)
  • these portfolios may also be available to view through a pgm section within a SUNY Delhi eportfolio page (wikki) to market not only the student, but the pgm program at the university
  • prospective student's may be able to look at these eportfolios to see the kind of industry preparation and networking that may be available by enrolling in our program

Faculty Liddle:

A student from our new education program would be able to create an eportfolio charting the development of their personal educational theoryVideos of lessons given could be posted.  Students should be able to gain access for at least 2 years after graduation from Delhi as they will transfer to a 4 year institution prior to employment.

Faculty could use an e-portfolio to create their dossiers for things such as promotion and continuing appointment. They could be built along the way, and we could save paper.

Faculty Heron:
I think from the perspective of the Hospitality Dept. with regards to E-Portfolios, these tools would be very useful. These could be files/documents that could be used in their job search endeavors that would enhance a basic resume. For example, a culinary student could showcase their "work" as it relates to their food preparation or even awards that they've won.  So, pictures could play a part, even video.

For other hospitality students, using their Internships as past experiences to show future employers their accomplishments would be helpful.

The idea, I think, is to have an electronic file to send to future employers that is more than a resume, it is a reflection of their academic successes and internship successes.

Faculty Hilson Schneider: In the fall 2008 semester, the Electrical Instrumentation and Controls program is starting a Future Lineman's Club, which will help students prepare for jobs in the electric utility industry. I'm looking for a way to provide utilities easy access to the resumes of students in the club as well as descriptions of club activities. I will include a lot of pictures of the club activities so that utilities can see we're walking the walk and not just talking the talk. I'd like to have something in place by the end of 2008 so that students can benefit from it during the spring 2009 semester.

I have a preference for students to be able to edit their own materials and have other materials that would be edited by faculty members.

Features

Business Case

Functional Requirements
(incl. success criteria)

Career Cruising

Word Press

Google Sites

Mahara

Confluence

Technical Requirements

a narrative philosophy overall philosophy for their major career area

 

rich text editor / text field

yes

yes

yes

yes

yes

None

showcase all or part of their achievements while separating them based on the type of employer

 

one data set with multiple outputs, headers,

yes

yes

yes

yes

yes

 

lay out all their best work in one area

 

title, description, link, table of contents

yes

yes

yes

yes

yes

 

picture, embedded video, or any other web tools

 

embedded images/videos

no*

yes

yes

yes

yes

 

communication tool that the student and potential employer may use to stay in touch throughout the application process

 

email link, phone number/ address section

yes

yes

yes

yes

yes

 

cover letter feature

 

embedded link "my resume" -

yes

no*

no*

no*

no*

 

make it easily accessible to employers

 

via web link, print

yes

yes

yes

yes

yes

 

market not only the student, but the pgm program at the university

 

have college logo or seal

no

yes

yes

yes

yes

 

prospective student's may be able to look at these eportfolios

 

have a few samples available for viewing

yes

yes

yes

yes

yes

 

gain access for at least 2 years after graduation /
Have an electronic file to take that may be updated (without time limit after graduation)

 

student able to access and change after graduation without limit

yes

yes

yes

yes

yes

 

files/documents that could be used in their job search endeavors that would enhance a basic resume

 

ability to upload files, anybody else who wants/needs to view this document can view it.

yes

yes

yes

yes

yes

 

access any time, any place

 

owner can access from any networked computer, multiple viewer/guests: permissions to allow/disallow access

yes

yes

yes

yes

yes

 

platform independent

 

no warnings to download this...

yes

yes

yes

yes

yes

 

printing

 

similarly formatted paper copy

yes

yes

yes

yes

yes

 

versioning

 

ability to view previous versions

no*

yes

yes

no*

yes

 

attachment protection

 

prevent data theft

yes

yes

yes

yes

yes

 

*feature available with training

Samples:


Career Cruising:

Cost Comparison Chart

Item

Career Cruising

WordPress (local)

GoogleSites

Mahara (local)

Mahara Moodlerooms

Confluence (local)

Confluence ASP hosted

License per year

$425 [access to entire application including eportfolio]

$0

$0

$0

$0

$2000 (extend license to unlimted users)

(included below)

ASP Hosting per year

0 (included in license above)

N/A

$0

N/A

+$5000-7000 (additional beyond current cost)

N/A

$7490 (500 users)
$19,490 (2500 users)
$29,900 (5000 users)

Additional software needed

N/A 

L/WAMP stack or equiv. ($0)
ID Management ($?)
Authentication/Authorization ($?)

ID Management ($?)
Authentication/Authorization ($?)

L/WAMP stack or equivalent ($0)
ID Management ($?)
Authentication/Authorization ($?) 

ID Management ($?)
Authentication/Authorization ($?)

L/WAMP stack or equivalent ($0)
ID Management ($?)
Authentication/Authorization ($?)

ID Management ($?)
Authentication/Authorization ($?)

Additional hardware needed

N/A: ASP

Existing infrastructure

N/A: ASP

Exisitng Infrastructure

N/A: ASP

Exisitng Infrastructure

N/A: ASP

Installation/Configuration

N/A: web based

CIS Staff time required

N/A: web based

CIS staff time required

N/A: ASP

CIS staff time required

N/A: ASP

Access/Integration

Self-enrollment

Self-enrollment

Self-enrollment

LMB Digester (Moodle)

LMB Digester (Moodle)

Career services staff time required

Career services staff time required

Technical Maintenance and Administration

N/A

CIS staff time required

N/A: ASP

CIS staff time required

N/A: ASP

CIS staff time required

N/A: ASP

Local Support

Functional: Career Services staff time required

Functional: Career Services staff time required

Technical: CIS staff time required

Functional: Career Services staff time required

Technical: None availible

Functional: Career Services and CIS staff time required

Technical: CIS staff time required

Functional: Career Services and CIS staff time required

Technical: Moodlerooms and CIS staff time required.

Functional: Career Services and CIS staff time required

Technical: CIS staff time required

Functional: Career Services staff time required

Technical: CIS staff time required

Training

Career Services staff time required

Career Services staff time required

Career Services staff time required

Career Services staff time required

Career Services staff time required

Career Services staff time required

Career Services staff time required

User/Environment Administration

Career Services staff time required

Career Services staff time required

None available

Career Services and CIS staff time required

Career Services and CIS staff time required

Career Services and CIS staff time required

Career Services and CIS staff time required

 

 

 

 

 

 

 

 

Totals

$425 + 3x local staff support time

$0 + 8x local staff support time

$0 + 6x local staff support time

$0 + 8x local staff support time

$5000-7000 + 6x local staff support time

$2000-4000 + 9x local staff support time

$7490-29,900 + 7x local staff support time

Alumni:

Examples

The following provide some examples of not only ePortfolio features and functionality but their use.

Other Higher Ed. Institutions

References

Other Low Cost Ideas

  • We're using a second, separate copy of Moodle for an ePortfolio. It's free and we already knew how to run it and much of the campus to use it. Each student gets one course space for their career portfolio that they are in charge of, each department gets one space for assessment, and we also make a lot of academic miscellaneous spaces for all kinds of things. It's on a completely separate server from the teaching and learning Moodle with all courses.
    Cathy

Catheryn Cheal, Ph.D.
Assistant Vice President
e-Learning and Instructional Support
Suite 430 Kresge Library
Oakland University
cheal@oakland.edu
248-370-4566
fax: 248-370-3628

*

Readiness Rubric

The Rubric appearing below is an early version of the Readiness Rubric for determining project readiness. The standard Rubric may be found as an attachment to the CIS Project Readiness page. The Readiness Rubric is part of the Assessment Phase, which usually follows the Technical Evaluation Phase where CIS's ability to successfully implement the project and maintain the new service is determined. Learn more about the Project Development process on the Technology Projects page.

Readiness Criteria

Metrics and Examples

Score

Addresses Current Feedback

How does the proposed project address those issues identified by current users (through the Help Desk/Service Center)? (+5 thru +1 )
Works great for Career Services

 

 

Example: Provide Wonderdesk data showing specific issues related to the project as one of the top five reported by end-users.

 

Within Current Scope Of Services

Is the project within the current scope of services offered by CIS? (+1)
Does the project address a "Market Force Change" seen in a SUNY Delhi functional business unit? (+1)
Does the project address a deficiency in a current Service Level Agreement with a functional business unit? (+1)
Does the project address a technical change in existing systems/services? (+1)

 

 

Example: Citing existing Service Level Agreements between:

  1. a Delhi Functional Unit and a third-party provider,
  2. CIS and a Delhi Functional Unit, or
  3. CIS and a third party provider.

 

Defined Requirements

Is there a completed and understood Organizational\Analysis? (+1)
Is there a completed and understood Audience\ Analysis? (+1)
Are there CIS and departmental staff in place (with the skills/training) for the implementation of this project? (+1)
Are there CIS and departmental staff in place (with the skills/training) for administration of this project? (+1)
Does the sponsoring department have staff in place (with the skills/training) for using the new service/system? (+1)
Yes.  Career Services will do this. 
Are there CIS and departmental staff in place (with the skills and training) for administration of this project? (+1)
Is the technical infrastructure in place for the implementation of this project? (+1)
Is the technical infrastructure in place for the administration of this project? (+1)
Is there a budget for the implementation of this project? (+1)
Yes.  We are currently in year one of a three year site license for Career Cruising.
Is there a budget for the administration of this project? (+1)
Is there sufficient time to undertake the project and reach the project goals\? (+1) 

 

 

Example: Site specific CIS and Sponsor staff with defined roles and responsibilities.

 

Aligned with CIS Strategic Vision

Does the project fit into a model of "self service"? (+1)
Does the project fit into a Service Oriented Architecture? (+1)
Will the project enhance current operations? (+1)
Will the project benefit other currently submitted projects? (+1/instance)
Can the project be completed in six months (+1), three months? (+1) 

 

 

Examples:

  • Provide a list of specific manual processes that would be replaced,
  • Include examples of integration and interoperability between existing and proposed systems,
  • Include dependencies and contingencies: projects that require another's completion or progress before it can proceed
  • The functional Unit's business calendar denoting acceptable service schedules

 

Understood Complexity

Does development affect only one service/system (+1)
Does development align with the current functional users' business processes (+1)

 

 

 Example: Provide list of all Functional Units who currently use all systems under consideration.

 

READINESS  RATING


 

  1. Oct 30, 2008

    Anonymous

    Hi all:

    SUNY Oswego is interested from our School of Business and School of Ed, in terms of using e-portfolios for accrediting bodies. I'd appreciate monitoring your discovery process.

    Greg

    Greg Ketcham

    Asst. Director, Distance Learning

    SUNY Oswego

  2. Apr 02, 2009

    Have you looked at www.embanet.com? They have partnered with moodle

    1. Apr 05, 2009

      Embanet is an Application Service Provider (ASP). As such they provide similar services to Moodlerooms, i.e. hosting Moodle, training, Moodle application user support (help desk for Moodle), etc. Embanet itself does not offer their own Learning Management System (LMS) or ePortfolios, rather they provide third-party or remote hosting and services for existing LMS's such as Angel, FirstClass, IntraLearn, Moodle, Sakai.

  3. Apr 07, 2009

    My experience with Career Cruising was in HOSP 470 Senior Seminar.  Students found this not user friendly and very time consuming.  Students made their own portfolio using PowerPoint and Micorsoft Word.  I used a number of different approaches to implement this tool for the course and found the same concerns and frustrations each semester.  Bob Seibert used this as well in taking over teaching HOSP 470 and found similar results.  Students viewed this tool as unprofessional in its design and format/look.  The time it took to place materials into Career Crusing was frustrating to students as well. 

    Mike

  4. Apr 12, 2009

    From some of the emails and confluence comments thus far, seems maybe the route to possibly take is Mahara, as it has the E-portfolio component to it.  The interesting fact to one of the articles above is that 75% of employers are not familiar with E-portfolios.  With that said, I also think that these documents can set a student aside from another potential interviewee.  I showed one of these portfolio examples to a friend of mine in the hotel industry and they would select a person with this document versus a single resume.....for the interview of course.  But at least a student could get the interview and hopefully sell themselves once in the interview.

  5. Jul 13, 2009

    Anonymous

    Glad to see that the e-Portfolio discussion is progressing! There are some pretty rich e-Portfolios at Bronx Community College - CUNY as well: http://bcc-cuny.digication.com/portfolio/directory.digi.

    One of the popular use of Digication e-Portfolios is the ability to use its built in Assessment Management System. It is quite unique in that it supports "assessment FOR learning" as opposed to "assessment OF learning". It takes the idea of using e-Portfolio as a reflective learning tool a step further by providing the following:

    • teacher identifies learning goals within a course (from a library of learning goals, program goals, state and national standards, etc)
    • teacher create assignments that are used to collect student work (via e-Portfolio or direct upload)
    • the same assignments can also be automatically associated with learning goals, and the entire assessment process including use of reflections (formative) and rubrics (summative)
    • students submit the appropriate sections of their e-Portfolios to the assignments
    • submitted work will automatically be archived and versioned
    • the appropriate assessment process will be carried out, including the ability for students to do self assessments and peer assessments
    • the end result is a database of student work that are appropriately correlated with courses, assignments, intended learning goals, and the assessment results that can be reported longitudinally across courses or even departments both for accreditation and curriculum development
    • students can contintue to evolve their e-Portfolios through time, perhaps even turning them into career based e-Portfolios. Since all the submitted e-Portfolios are archived and versioned, the institution will continue to have copies of everything that was submitted

    For those who are interested in trying out Digication, please feel free to contact me directly. I would also be more than happy to demonstrate this at Delhi in person.

    Best,

    Jeff

    Jeffrey Yan

    CEO

    Digication

    jyan [at] digication [dot] com