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-       Provide leading edge technology to students & campus

-       Continue to lower total costs to allow for increased technology investment

-       Support a Self-Service  Environment

-       Broaden support services to include program-specific labs

-       Solicit external funding & input

-       Provide campus-wide communication of priorities,project plans, time line & insight into processes & service levels

-       Tie into IT technology program including internships

-       Improve Business operations through technology

-       Develop & maintain prioritization process

-       Improve Security and Internal Controls-       Backup

-       Up time

-       Testing

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