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Start the new project process by detailing your existing business practices that the project will impact. Tell us what you do now. Then tell us what you would like to change. Why isn't it working now? What impact will the change have on those who use your services? What impact will the project have on other areas of your department? The rest of the College?

This initial part of the project development process does not involve looking at solutions, just identifying the problem within existing business practices. The more detail provided, the easier it will be for others to see the problem in context and how potential solutions will integrate into your existing business practices.

Original ServiceCenter Request

I am adding this ticket to initiate a new project to develop for review by TAG. This project is for computing and internet capabilities for the science labs in Evenden, and follows from a revision to a grant proposal to be resubmitted in May to the National Science Foundation's Transforming Undergraduate Education in the Sciences program.

The major components of the project include computers for benches in the Ecology and Physics labs, computers for work clusters on the 5th and 6th floors, a large format printer for the 6th floor cluster, and internet access for all of these computers.

A detailed account of the project is available in the attached spreadsheet titled Computer Request for TAG Review. The project has been approved for support by President Vancko (Spring 2010) in an effort to demonstrate the Campus' commitment to Science education in support of the pending proposal to NSF. [Jack Tessier: #21525, Thursday, June 25 2009]

User Stories

(Currently, we run our science labs in Evenden with little to no computing capacity.  When we run inquiry-based labs, students can not access library resources for research activities [especially journal article databases].  Students are also not able to internet research to help them develop research presentations.  Finally, we have no capacity to print modern posters as used at scientific meetings.  This lack of capacity seriously hampers our ability to develop an end of semester/year poster session and encourage promising students to do independent research and present their results at scientific meetings.  Having a campus-welcome poster session will celebrate the student work and encourage the College community to come together to encourage even better work in the future.  )


Once you have documented existing practices, tell us who your target audience is. What group will benefit from the project? How? What value will they perceive from the completed project?

(The target audience is students of science courses in LAS [641 students per year].  This group will benefit because they will be able to search for literature, search for information, write reports, and develop presentations in the lab room where faculty can be present and assist with the effort.  The addition of capacity to print large format posters will add one of the most exciting science activities to our inquiry-based labs: the scientific meeting.  Scientists [students] there get to share their work, hear ideas about it from others, and hear what others have worked on.  This exchange is the social catalyst to new research.  This change will help with a shift in culture at Delhi toward science as an active modern process in which we are all engaged, and away from science as a closed process that ends when lab time is over.  )

Use Cases

What is your vision for the change the project implements? What will the new environment look like? What are the goals of your project? These are broad questions, not detail oriented. This is a "big picture" question.

Again, address broadly: When and how will you integrate this new technology into your business practices? What is your plan for training your staff to use the new technology?

(The vision for this project will be to get most of the science process actions happening during lab time.  This allows students to do most of the process of science with faculty present to offer help and nudge students in the right direction.  We will implement these changes into our courses during the fall 2012 semester, if we are successful with our NSF proposal to obtain the funds necessary for the project.  Faculty will engage in a workshop in inquiry-based learning during the summer for 2012, and the new labs will begin in the fall.  A poster session of student work will happen either at the end  of both the fall 2012 and spring 2013 semesters.  )

Project Sponsor

Finally, you should also identify a contact in your department who will coordinate the project, your Project Sponsor. This will be the primary contact for CIS. Do you have anyone else who needs to be CC'd on communications?

(Jack Tessier will serve as the Project Sponsor for this project.  )


President Vancko has approved the use of campus resources to complete the technology component of this project to help leverage funding for the rest of the project from the National Science Foundation.  Documentation of this approval is available upon request. 

As the Project Sponsor, I deem this project description to be ready for review by CIS and then TAG.  Jack Tessier - November 8, 2010. 

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  1. Is there something more that I need to add to this project at this point (October 26, 2009) to move it along in the TAG process?

  2. Hi Jack,

    I was waiting for "A detailed account of the project will be developed in the Confluence page as we ready the proposal for TAG review." You have attached the 66 page NSF grant, could you provide a synopsis to TAG and boil it down to what is budgeted, what costs (both dollar and manhour) Delhi will need to provide? Please identify how the ongoing costs will be met.

    Once that is complete, I will develop a Statement of Work and review it with the appropriate IT Business Unit Leaders so we can determine how ready CIS is to meet your project goals.

    From there it goes to TAG for review. I am still waiting for more input from TAG members on the last project sent for review - only 3 Committee members have submitted their completed rubrics to date.

    1. Hi Ron,

           I attached a spreadhsheet with the details of the technology needs.  I do not know how many man hours this project will require.  As for ongoing costs, we will need to seek additional external grant support when it comes time to replace any of the computers and other equipment. 


    2. Hi Ron,

           I also attached my completed readiness rubric for the Vet Sci lab to their Confluence page.  I had thought that sending those completed rubrics to Mark for discussion at the May meeting was what we needed to do.